Returns & Exchanges
We want you to love your Monos pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Exchanges are always free, ensuring you find the perfect fit and style for your wardrobe.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.
Pack and Ship
Securely pack your items in their original box, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing